It's a common frustration, and it really highlights how crucial good platform design is. I recently read a really thought-provoking article on this very topic: [url="
https://medium.com/@slacovictimo/access-interrupted-what-a-forgotten-password-tells-us-about-platform-design-55ef37026bf5"]
https://medium.com/@slacovictimo/access-interrupted-what-a-forgotten-password-tells-us-about-platform-design-55ef37026bf5[/url]. The piece looks at what a forgotten password tells us about how platforms are designed, and the impact it has when access is interrupted. It delves into the user's journey when facing these obstacles, and how better design could alleviate much of the stress and inconvenience. Thinking about how often I encounter these issues, it definitely made me appreciate platforms that prioritize user experience in every detail.