Customs is the part of ordering feminized seeds that buyers in Australia and New Zealand underestimate. Both countries run strict import controls and seed parcels are intercepted routinely, whatever the stealth packaging claims say. The destination list on https://queenfeminizedseeds.com marks both as not served, along with Japan and the UAE, and says plainly that a lost parcel is the seller's failure. I respect that more than shops that take the order anyway and leave the buyer to deal with the letter from border control.